pilates for the form focused

• Arrive 5 mins before your session, if you're early kindly wait in your car for the session prior to let out.
  
• PARKING: currently we have a single driveway, please feel free to park in the driveway or park in the street. 
• Trio sessions need 3 people to run and may be cancelled if less than that
• Grip socks are the only socks allowed in the studio - I do sell them if you need some.
• Please silence cell phones + be present for YOU
• I reserve the right to change or cancel any sessions for any reason. Clients enrolled in that session will be notified and will be given a credit 
• All purchases are final. No refunds will be granted.  Kindly observe expirations
• All purchases are non-transferrable to anyone.  
• In the event a card gets declined, you will be notified to update payment. if card declines a a second time, you will be charged a $10 late fee.  

• 24 hour cancellation policy for all reservations. Cancellations within the 24 our window will be charged in full. Cancellations outside of the 24 hour window will be refunded to our account to use within the expiration period.

If you reserve your spot to be waitlisted for a session, you will automatically be added to a session if a spot becomes available within 2 hours of that sessions start time. If you anticipate you cannot make it to a session before being added on,  please remove yourself from the waitlist.

You will receive an email (or text if you've opted in) when you've been added to a session from the waitlist.  Please check your phone, or your account prior to all sessions if you know you're waiting to get in. 

Make sure your personal settings are turned on for e-mail and text message alerts.

If you are added to sessions from the waitlist, our studio cancellation policy will apply.  

The Pilates House is not responsible for any personal items. If you have misplaced something please email me at thepilateshousewb@gmail.com